Tool Service & Repair
Brands We Service & Repair
Standard lead time: 1 week
✅ Gesipa
✅ Eibenstock Power Tools
✅ Apex
✅ Steinel Thermal Tools
Tool Service & Repair – How It Works
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Download & Complete the Service Form - Fill out the form to provide all necessary details about your tool.
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Drop Off or Ship Your Tool to us - Include the completed service form with your tool. Without this paperwork, it’s very difficult for our technicians to identify where the tool came from.
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Diagnosis & Quote – We’ll inspect your tool, diagnose the issue, and provide a detailed quote.
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Repair & Return – If you’re happy with the quote, we’ll complete the repair and return your tool promptly.
Delivery Address
Toolfix Workshop
8 Pike St Rydalmere NSW 2116
Authorised Service Agent
WARRANTY REPAIRS
Minimum lead time: 2 weeks
(Depending on parts availability and current workload)
Steps to Lodge a Warranty Repair
1. Paperwork
Complete the following and have them ready:
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✅ Service Form
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✅ Warranty Form
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✅ Proof of Purchase
2. Email Us First
Send an email to [email protected] informing us of your warranty claim. We will review your paperwork and give you the green light to send us your tool.
3. Drop Off or Ship Your Tool
Once you’ve been advised that we can proceed with the warranty assessment, you may either drop off your tool at our service centre or ship it to us. Please ensure the service form, warranty form, and proof of purchase are included with the tool. These documents are absolutely essential, whether you deliver the tool in person or send it via mail or courier.
4. Warranty Assessment
Our technicians will inspect the tool to determine if the issue is covered under warranty.
5. Warranty Approval
We will liaise with the manufacturer to process your claim.
6. Warranty Repair
Once approved, we will complete the repair and return your tool to you.
Important Notes
- ⏱ Minimum lead time for warranty repairs is 2 weeks, depending on parts availability and current workload.
- 🚚 Warranty does NOT cover freight costs – all tools must be returned at the customer's expense.
We Do NOT Repair or Service
- ❌ Pressure Cleaners (Water Blasters)
- ❌ Petrol Demo Saws (e.g. Husqvarna)
- ❌ Nitrogen-Powered Nail Guns (Non-Gas Nail Guns)
- ❌ Outdoor Power Equipment (Lawn Mowers, Line Trimmers, Hedge Cutters)
Check Lead Time / Contact
Repair lead times vary depending on current workload. For an update:
- Email: [email protected]
- Phone: 02 9877 8200
All Your Questions
Commonly asked questions about the Eibenstock Wet Saw ETR400.2P?
What are the key features of the Eibenstock 400mm Wet Saw ETR 400.2P?
The Eibenstock 400mm Wet Saw ETR 400.2P boasts a powerful 2850-watt motor, a maximum cutting depth of 152mm, and advanced cutting depth control. Its spindle connection ensures stability, and it operates with low noise levels, delivering efficient and precise concrete cutting performance.
How does the ergonomic design of the Eibenstock ETR 400.2P enhance user comfort?
The saw features an adjustable dust hood and an ergonomic handle that provide enhanced comfort during prolonged use. Additionally, its tool-less cutting depth adjustment allows for quick and easy modifications on-site, making it convenient for operators.
What materials can be cut using the Eibenstock 400mm Wet Saw ETR 400.2P?
This versatile wet saw is suitable for cutting a range of materials including concrete, brickwork, and natural stone. It excels in various projects such as creating door openings in brickwork and landscaping designs.
What are the advantages of using wet cutting with the Eibenstock ETR 400.2P?
Wet cutting with this saw offers significant benefits such as reduced dust pollution thanks to its flexible water feed system with flow valve. It enhances operator safety, prolongs blade lifespan, and delivers cleaner, more efficient cuts compared to dry cutting methods.
How does the Eibenstock ETR 400.2P compare to other concrete cutting tools?
Compared to competitors, the Eibenstock ETR 400.2P stands out due to its superior power output, faster cutting speed capabilities, and robust durability. Unique features like its ergonomic design and advanced dust reduction system give it a competitive edge in both performance and user convenience.
What is the GESIPA® Warranty Period ?
GESIPA® Rivet and Rivet Nut Tools sold in Australia are covered by 12 months manufacturer's warranty, and GESIPA® Batteries have 6 months warranty.
Need a quote on a Bulk Quantity of Rivets ?
We provide customised quotations for large and small scale projects. Please email [email protected] and one of our friendly team will get back to you as soon as possible.
What Tools does Toolfix Service & Repair?
Toolfix specialises in the service and repair of the following tool brands:
Warranty & Non-Warranty Repairs:
- Apex Rivet & Rivet Nut Tools
- Gesipa Rivet & Rivet Nuts Tools (Including Battery Operated & Pneumatic (air)
- Eibenstock Power Tools
- Steinel Heat Guns
- Makita
- Hitachi/Hikoki
- Shinano/Endeavor
- Dewalt
- Nilfisk
Non-Warranty Repairs:
- Paslode Nail Guns
- Milwaukee
- Metabo
What are our Opening Hours?
We are open 8AM - 5PM Monday to Friday
